FAQs

Shipping

Shipping within Australia with Australia Post.
Flat rate shipping of $10. Shipping is free with orders over $150.

Orders will be sent out as soon as payment has been received. Generally, orders are received within 2-9 business days, depending on your location. Once shipped you will be provided with a tracking number. Please contact us if you have any questions about shipping.

All products ship from Armidale, New South Wales. Local pickup is available.  Please contact us to discuss suitable times and location for pickup. 

Packaging

We use eco-friendly packaging! All our items are sent in compostable parcel bags. They can be reused by you or simply placed in your compost bin to be broken down. 

Returns

Whilst we do check all products before dispatch we are human and can occasionally miss a faulty product - If you have received the wrong item or a damaged product please contact us to arrange return and replacement of item at our cost. 

We do not accept returns for change of mind so please take this into consideration when shopping with us! 

PRIVACY Policy

Your shipping details and contact information are only used to communicate with you about your order and to fulfil your order.